Revolutionizing Healthcare with iSeva
Seamless 24/7 patient engagement through AI-driven voice technology.
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Key Features
Appointment Management
Book, reschedule, or cancel appointments effortlessly with voice commands.
Medication Refills
Request refills and get accurate medication info securely via voice.
Lab Results Access
Securely access normal lab results and get follow-up prompts.
Health Education
Instant answers to health questions with reliable information.
Patient Intake
Streamlined registration for new patients with ease.
Proactive Outreach
Automated reminders and surveys for enhanced engagement.
Benefits for Patients and Providers
For Patients
- 24/7 access to healthcare services, anytime, anywhere.
- Proactive reminders for appointments and medications.
- Personalized, empathetic interactions for a trusted experience.
- Reduced anxiety with easy access to information and results.
For Providers
- Reduced administrative workload with automated tasks.
- Improved staff productivity and morale.
- Actionable data insights from patient interactions.
- Scalable, 24/7 service delivery with reduced errors.
Technical Excellence
- Automatic Speech Recognition (ASR) for precise transcription of medical terminology and diverse accents.
- Natural Language Understanding (NLU) with medical ontologies (SNOMED CT, ICD-10) for accurate intent recognition.
- Dialogue Management (DM) for dynamic, context-aware conversations.
- Seamless integration with EHR (Epic, Cerner) via FHIR APIs, scheduling, and pharmacy systems.
- Flexible cloud, on-premises, or hybrid deployment for scalability and security.
Uncompromising Data Privacy
- Full HIPAA and GDPR compliance for protecting patient health information (PHI).
- End-to-end encryption for voice data in transit and at rest.
- Role-based access controls (RBAC) to limit data access to authorized personnel.
- Data minimization and strict retention policies to purge unnecessary data.
- Regular security audits and penetration testing to ensure robust protection.
Transform Healthcare Today
Elevate your practice with iSeva’s Intelligent Patient Voice Assistant.